Thanks for a Successful IMPACT 2011

I can’t believe that IMPACT 2011 is already behind us.  It was a great event and I want to start by thanking all the people that made it happen, our presenters, everyone behind the scenes and mostly you, our customers. 

Over the course of the two and a half days we covered a lot of material, training, industry best practices for using knowledge, a peek into RightAnswers future plans and road map.  Plus, there was lots of networking and learning from each other going on in the Birds-of-a-Feather and Round Table sessions.  Not to mention all the fun we had at the Welcome Reception on the water looking out at the New York skyline, our BINGO games and even a few chuckles as the RightAnswers team attempted to add humor in our presentations.

Between last year and this, it seems that so many of you have expanded the use of RightAnswers in your organizations either by using more platform components and/or implementing beyond the IT department. We are so happy that we have provided you with a solution that is not only scalable in numbers but scalable horizontally across the enterprise. As new challenges arise throughout the year remember that we are your partner and can offer guidance on how to meet your challenges and make these projects successful. 

For me what resonated most was that so many of you either told me personally, included it on your evaluation forms, or sent an email to let us know that participating in IMPACT made you feel like part of a family.  As the marketing director, part of what I try to convey is that RightAnswers does really care about your success and that we each take on that challenge personally.  So for me, feedback like this means that we are succeeding in delivering on that promise.

We have already begun to look at what the next generation of this event will be.  We have a number of great ideas, some of which have come from you.  Your RightAnswers team will be in touch over the next several weeks to get your input what will serve you best as IMPACT evolves.  In the mean time, if you have any ideas you would like to share I would love to hear from you.  vmathieson at rightanswers.com

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