Over the first three quarters of 2010, RightAnswers recognized significant growth within the federal government sector. The key drivers for this growth have been an increased focus by government agencies to streamline internal support and external service operations.
As the Director of Global Sales, I have the privilege of working with various companies across a number of different industries – including federal government and military organizations. We recognize the unique challenges that these organizations are faced with in terms of providing support to diverse user groups, their unique security needs and limited resources.
To address the needs of the federal market, RightAnswers has fostered strategic partnerships. In addition to Lockheed Martin, we have grown the number of channel partners that are delivering and integrating the RightAnswers Unified Knowledge Suite. Some of these include General Dynamics, L-3 Communications, BMC, SRA and MITRE.
As I have emphasized to our government customers, the RightAnswers flagship product can be utilized to centralize support operations, reduce costs and deliver responsive service to employees and external audiences, known as constituents.
Moving into 2011, we will continue to build on this year’s momentum and anticipate making several announcements showcasing how government organizations are embracing RightAnswers to streamline their internal and external support operations.
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